Five Ways to Stay Motivated as a Small Business Owner… Customer Service

It has happened to all of us—when we’re faced with obstacles, we lose our focus and drive.  As an entrepreneur, you’re faced with challenges of every magnitude on a day-to-day basis and it’s hard not to feel powerless and scared.  But being your own boss is a rewarding experience despite the challenges.  Over the next five weeks, we will give you five tips to keep you motivated and energized.

No. 1:  Talk to your customers
Talking to your customers is one of the best ways to get inspired. Not only does customer feedback help you find more ways to improve your business, it will also help you generate new ideas to reinvigorate your business. By opening channels of communication with current customers, you’ll be able to provide a better customer experience.

Positive customers reviews can also be a great source of motivation—at ThriveHive we print out customer feedback and tape them to our office walls as a daily reminder of the positive impact we’ve had on business owners. Ask your customers their favorite part about your business through Facebook or social media. This not only increases customer engagement but it also gives you a chance to get to know your customers so that you can better market to them.

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